Email   Print
Training/Events > 2011 Summit Keynote Presentations

2011 Summit Keynote Presentations

Weren’t able to attend this year's Summit?

Attended but would like to hear a keynote presentation again?

Purchase access to all four keynote presentations for only $19.95

Visit the NIATx Store to make your purchase.

You will receive a link to listen to the audio recording and power point slides of these presentations. The links will remain active through June 1, 2012 allowing you to listen at your leisure.

The following are topic descriptions for each keynote presentation:

Leading an Organization to Excellence
July 11, 2011
Keynote #1

Picture of David Spong David Spong, Ph.D., recently retired from a 40-year career with Boeing as president of Aerospace Support. What does building airplanes have to do with healthcare? “People doing quality work led by inspired leaders,” says Spong. This two-time Baldrige award winner* discovered that much of an organization's success or failure hinges upon the leaders’ ability to establish a vision that inspires people to take action. Learn how the Baldrige approach can lead to success, no matter who your customer or the size of your organization.

*The President of the United States presents the Malcolm Baldrige National Quality Award annually to organizations that demonstrate quality and performance excellence.

Leading Together: What can the Patient Teach Us about Healthcare Reform?
July 12, 2011
Keynote #2

Picture of Maureen BisognanoMaureen Bisognano is the President/CEO of the Institute for Healthcare Improvement (IHI) and a prominent authority on improving healthcare systems. Ms. Bisognano is a strong proponent of involving the patient when looking to improve service delivery systems. Her engaging stories and real-life examples demonstrate how linking the patient experience with best science can lead to better outcomes at lower cost.

The Whole World is Up for Grabs
July 12, 2011
Keynote #3

Picture of David GustafsonDavid Gustafson, Ph.D. is Research Professor of Industrial and Systems Engineering at the University of Wisconsin–Madison and director of NIATx. Dr. Gustafson’s research focuses on the use of systems engineering methods and models in individual and organizational change. His research on organizational change aims at developing and evaluating strategies for promoting and sustaining improvement in behavioral health care and involves nearly 3,000 treatment agencies in all 50 states. Dr. Gustafson is passionate about technology and how it can be used to improve services for patients. Listen in as he talks about the great opportunities that accompany healthcare reform—and emerging technology that presents countless ways to make healthcare more accessible and effective.

From Undoubtedly Good to Unquestionably Great: How the Baldrige Health Care Leaders Succeed
July 13, 2011
Keynote #4

Picture of Kate GoonanKathleen Jennison Goonan, M.D., is Executive Director of the Massachusetts General Hospital Center for Performance Excellence. Dr. Goonan has analyzed the strategies and leadership practices of all 12 health care Baldrige Award* recipients in depth, distilling their keys to success. Learn from her stories and take away practical examples for implementation within your organization.

Visit the NIATx Store to make your purchase.