Tommie Ann Bower, Director of Program Development and Quality at Gosnold, launched a brand new 30-day residential rehabilitation program in January 2005—Gosnold at Cataumet—that offers four-week rehabilitation for adult men and women who require a longer treatment stay. "It was a brand-new program in a brand-new facility," says Bower. "I had worked with some of the 10-member staff previously, but I was also building a new team. Not all members had an established working relationship."
At the same time, Nancy Smith was serving as treatment coordinator for the new facility. She had used the Myers Briggs Type Indicator (MBTI)—an instrument for measuring a person's preferences—as a counseling tool in the past and began to use it with Cataumet patients.
"The patients' reaction was positive and soon became intrigued about using the MBTI to find out their own personality profiles," says Bower. "As it evolved, we found that the MBTI gave us a way to talk to each other as a new staff group. And as a result, we became more patient, compassionate, and tolerant of our differences with each other." Using the tool became a bonding experience for the new staff. [READ MORE]