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Resource Center > Process Improvement 101

NIATx E-learning Course: Process Improvement 101

This course is your starting point for learning the "NIATx Way" to process improvement.

In less than 60 minutes, training segments 1-7 present an overview of the NIATx Process Improvement Model and will prepare you to conduct a Walk-through at your organization.

Promising Practices are changes which were tested and shown to be actual improvements by various behavioral health organizations. You may want to try one at your agency.

While the training examples are geared toward addiction and behavioral health services, the principles apply to any organization.

Chapters Duration Transcript
1. Introduction 2:45 link to PDF of introduction
2. About Process Improvement and NIATx 7:56 link to PDF of About Process Improvement and NIATx
3. The Four Aims 6:55 link to PDF of The Four Aims
4. The Five Principles 7:42 link to PDF of The Five Principles
5. Overview of the NIATx Change Process 10:52 link to PDF of Overview of the NIATx Change Process
6. The Walk-through 9:36 link to PDF of The Walk-Through
7. How to Conduct a PDSA Change Cycle 10:18 link to PDF of How to Conduct a PDSA Change Cycle
Promising Practices

NIATx would like to recognize the Robert Wood Johnson Foundation for their financial support in making this online training course possible.

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