Peer Reviewed Journals

In Press

• Molfenter, T. D. (in press). Reducing appointment no-shows: Going from theory to practice. Substance Use and Misuse.
• Scott, C., Johnson, K., & Dennis, M. (in press). Using mobile phone technology to provide recovery support for women offenders. Telemedicine and e-Health.

2013

• Gustafson, D.H. (2013) A systems engineer meets the system. The Journal of the American Medical Association. 2013 Jan 16; 309(3): 247-248.
• Gustafson DH, Quanbeck AR, Robinson JM, Ford JH 2nd, Pulvermacher A, French MT, McConnell KJ, Batalden PB, Hoffman KA, McCarty D. Which elements of improvement collaboratives are most effective? A cluster-randomized trial. Addiction. [Epub 1 Mar 2013]
• Marsch, L. A., & Gustafson, D. H. (2013). The role of technology in health care innovation: A commentary. Journal of Dual Diagnosis, 9(1), 101-103.
• Molfenter T.D., McCarty D., Capoccia V., & Gustafson D.H. (2013) Development of a Multilevel Framework to Increase Use of Targeted Evidenced-Based Practices in Addiction Treatment Clinics. Journal of Public Health Frontier, 2(1), 11-20.
• Quanbeck A, Wheelock A, Ford JH 2nd, Pulvermacher A, Capoccia V, Gustafson D. (2013). Examining access to addiction treatment: scheduling processes and barriers. Journal of Substance Abuse Treatment. 44(3): 343-348.

2012

• Capoccia, V., Grazier, K., Toal, C., Ford, J., and Gustafson, D. H. (2012). Massachusetts's Experience Suggests Coverage Alone Is Insufficient To Increase Addiction Disorders Treatment. Health Affairs. 31(5), 1000-10008.
• Ford JH, Krahn D, Oliver KA, Kirchner J. (2012) Sustainability in primary care and Mental Health Integration projects in Veterans Health Administration. Quality Management in Health Care. 21(4), 240-51.
• Gustafson, D. (2012). Essential ingredients for successful design of addiction treatment.. The Bridge, 2(2).
• Gustafson, D., McTavish, F., Schubert, C., & Johnson, R.A. (2012). The effect of a computer-based intervention on adult children of alcoholics. Journal of Addiction Medicine,6(1), 24-28.
• Hoffman K.A., Green C., Ford II J.H., Wisdom J.P., Gustafson D.H., McCarty D. Improving Quality of Care in Substance Abuse Treatment using Five Key Process Improvement Principles. Journal of Behavioral Health Services & Research, 39(3), 234-244.
• Johnson, K., Ford, J. McCluskey, M. (2012) Promoting New Practices to Increase Access and Retention in Addiction Treatment: An Analysis of Five Communication Channels. Addictive Behaviors, 37(11), 1193-1197.
• McTavish, F. M., Chih, M. Y., Shah, D., & Gustafson, D. H. (2012). How patients recovering from alcoholism use a smartphone intervention. Journal of Dual Diagnosis, 8(4), 294-304.
• Molfenter, T. Capoccia, V., Boyle, M., and Sherbeck, C. K. (2012). The Readiness of Addiction Treatment Agencies for Health Care Reform. Substance Abuse Treatment, Prevention, and Policy. 7(1), 16.
• Molfenter, T. D., Bhattarcharya, A., & Gustafson, D. H. (2012). The roles of past behavior and health beliefs in predicting medication adherence to a statin regimen. Patient Preference and Adherence, 6, 643-651.
• Quanbeck, A. R., Madden, L., Edmundson, E., Ford, J. H., McConnell, K. J., McCarty, D., & Gustafson, D. H. (2012) A business case for quality improvement in addiction treatment: Evidence from the NIATx Collaborative. The Journal of Behavioral Health Services & Research, 39(1), 91-100.
• Schmidt, L. A., Rieckmann, T., Abraham, A., Molfenter, T., Capoccia, V., Roman, P., Gustafson, D. H., & McCarty, D. Advancing Recovery: Implementing evidence-based treatment for substance use disorders at the systems level. Journal of Studies on Alcohol and Drugs, 73(3), 413-422.
• Wexler, H., Zehner, M., Melnick, G. (2012). Improving Drug Court Operations: NIATx Organizational Improvement Model. Drug Court Review, 8(1), 80-95.

2011

• Ford, James H.II; Krahn, Dean; Wise, Meg; Oliver, Karen Anderson Measuring Sustainability Within the Veterans Administration Mental Health System Redesign Initiative. Quality Management in Health Care. 20(4): 263-279, October/December 2011
• Gustafson, D.H., Boyle, M.G., Shaw, B.R., Isham, A., McTavish, F., Richards, S., Schubert, C., Levy, M., & Johnson, K. (2011). An e-Health solution for people with alcohol problems. Alcohol Research & Health, 33(4), 327-337.
• Gustafson, D. H., Johnson, K. A., Capoccia, V., Cotter, F., Ford II, J. H., Holloway, D., Lea, D., McCarty, D., Molfenter, T., & Owens, B. The NIATx Model: Process improvement in behavioral health. Madison, WI: University of Wisconsin-Madison.
• Gustafson, D.H., Shaw, B.R., Isham, A., Baker, T., Boyle, M.G., & Levy, M. (2011). Explicating an evidence-based, theoretically informed, mobile technology-based system to improve outcomes for people in recovery for alcohol dependence. Substance Use and Misuse, 46(1), 96-111.
• Hoffman KA, Ford JH, Tillotson CJ, Choi D, and McCarty D. (2011) Days to treatment and early retention among patients in treatment for alcohol drug disorders. /Addict Behav/. ; 36 (6): 643-647.
• Hoffman KA, Quanbeck A, Ford JH 2nd, Wrede F, Wright D, Lambert-Wacey D, Chvojka P, Hanchett A, McCarty D. (2011). Improving substance abuse data systems to measure “waiting time to treatment”: lessons learned from a quality improvement initiative. Health Informatics Journal, 17(4): 256-65.
• Johnson, K., Isham, A., Shah, D.V., & Gustafson, D.H. (2011). Potential roles for new communication technologies in treatment of addiction. Current Psychiatry Reports, 13(5), 390-397. [July 8, 2011, Epub ahead of print]
• Molfenter, T., Ford II, J.H. and Bhattacharya, A. (2011). The Development and use of a Model to Predict Sustainability of Change in Health care Settings. International Journal of Information Systems and Change Management 5(1): 22-35
• Quanbeck, AR., Gustafson, DH., Ford II, JH., Pulvermacher, A., French, MT., McConnell, KJ., and McCarty, D. (2011) Disseminating quality improvement: study protocol for a large cluster randomized trial. Implementation Science, 6(44). [PMCID: PMC3108336] [This article is freely accessible online]
• Rieckmann, T., Fussell, H., Doyle, K., Ford, J., and Riley, K. (2011) Adolescent Substance Abuse Treatment: Organizational Change and Quality of Care. Journal of Addictions & Offender Counseling.; 31(2): 80-93.
• Roosa, Mathew, Scripa, Joseph S., Zastowny, Thomas R., Ford II, James H. (2011). Using a NIATx based local learning collaborative for performance improvement. Evaluation and Program Planning 34: 390-398
• Wisdom JP, Ford II, JH, Wise M, Mackey D, Green CA. (2011). Substance Abuse Treatment Programs' Data Management Capacity: An Exploratory Study. Journal of Behavioral Health Services and Research. 38(2): 249-264.

2010

• Ford II, J.H., Wise, M., Wisdom, J.P. (2010). A peek inside the box: How information flows through substance abuse treatment agencies. Journal of Technology in Human Services 28(3): 121-143
• Molfenter, T., Ford II, J.H., Bhattacharya, Abhik (2010). The development and use of a model to predict sustainability of change in healthcare settings. International Journal of Information Systems and Change Management. In press.
• Morell JA, Hilscher R, Magura S, and Ford J. (2010) Integrating Evaluation and Agent-Based Modeling: Rationale and an Example for Adopting Evidence-Based Practices. Journal of Multidisciplinary Evaluation. 6(14):18-31.
• Rutkowski, B., Gallon, S., Rawson, R., Freese, T., Bruehl, A., Crevecoeur-MacPhail, D., Sugita, W., Molfenter, T., Cotter, F. (2010). Improving client engagement and retention in treatment: The Los Angeles County Experience. Journal of Substance Abuse & Treatment, 39 (1), 78-86.
• Wisdom, J.P.; Ford II, J.H. and McCarty, D. (2010). The use of health information technology in publically funded U.S., substance abuse treatment agencies. Contemporary Drug Problems 37: 315-339
• Wisdom J.P., Ford II, J.H., Wise, M., Mackey D., Green C.A. (2010). Substance abuse treatment programs’ data management capacity: An exploratory study. Journal of Behavioral Health Services and Research.

2009

• Garnick, D.W., Lee, M.T., Horgan, C.M., Acevedo, A., and Washington Circle Public Sector Workgroup (2009). Adapting Washington Circle Performance Measures for Public Sector Substance Abuse Treatment Systems. Journal of Substance Abuse Treatment, 36(3): 265-77.
• McCarty D, Gustafson D, Capoccia VA, Cotter F. (2009). Improving Care for the Treatment of Alcohol and Drug Disorders. Journal of Behavioral Health Services Research, 36(1):52-60.
• McConnell, K., Hoffman, K., Quanbeck, A., McCarty, D. (2009) Management Practices in Substance Abuse Treatment Programs. Journal of Substance Abuse Treatment, 37(1): 79-89.
• Wisdom, J.P., Hoffman, K., Rechberger, E., Seim, K. & Owens, B. (2009). Women-Focused Treatment Agencies and Process Improvement: Strategies to Increase Client EngagementWomen & Therapy, 32, 69 – 87.

2008

• Ford, J., Green, C., Hoffman, K., Wisdom, J., Riley, K., Bergman, L. & Molfenter T. (2008). Process improvement needs in substance abuse treatment: Admissions walk-through results.  Journal of Substance Abuse & Treatment, 33(4), 379-389.
• Hoffman, K., Ford, J., Dongseok, C., Gustafson, D., McCarty, D. (2008). Replication and sustainability of improved access and retention within the Network for the Improvement of Addiction Treatment. Drug and Alcohol Dependence, 98(1-2):63-9.

2007

• Capoccia, V.A., Cotter, F., Gustafson, D.H., Cassidy, E., Ford, J.H., Madden, L., Owens, B.O., Farnum, S.O., McCarty, D., & Molfenter, T. (2007) Making "Stone Soup": Improvements in Clinic Access and Retention in Addiction Treatment. Joint Commission Journal of Quality and Safety, 33(2):95-103.
• Capoccia, V.A., Gustafson, D.H., O'Brien, J., Chalk, M. (2007) Letter to the Editor. Journal of Substance Abuse Treatment(33): 219-220.
• Evans, A., Rieckmann, T., Fitzgerald, M., Gustafson, D. (2007). Teaching the NIATx Model of Process Improvement as an Evidence-Based Process , Journal of Teaching in the Addictions 6(2)
• Ford, J.H., Green, C.A., Hoffman, K.A., Wisdom, J.P., Riley, K.J., Bergmann, L. & Molfenter, T. (2007) Process improvement needs in substance abuse treatment: Admissions walk-through results. Journal of Substance Abuse Treatment, 33 (4): 379-389.
• McCarty, D., Gustafson, D., Wisdom, J., Ford, J., Choi, D., Molfenter, T., Capoccia, V., & Cotter F. (2007). The Network for the Improvement of Addiction Treatment (NIATx): Strategies to Enhance Access and Retention. Drug and Alcohol Dependence 88(2-3): 138-145
• Wise, M., Gustafson, D., Sorkness, C., Molfenter, T., Meis, T., Staresinic, A., Shanovich, K.K. and Walker, N.P. (2007). Internet telehealth for pediatric asthma case management: developing integrated computerized and case manager features for tailoring a web-based asthma education program. Health Promotion Practice, 8(3), 282–291.

2006

• Wisdom, J., Ford, J., Hayes, R., Edmundson, E., Hoffman, K., & McCarty, D. (2006). Addiction Treatment Agencies’ Use of Data: a Qualitative Assessment. Journal of Behavioral Health Services and Research, 33(4): 394-407.

2005

• Molfenter, T., Zetts, C., Dodd, M., Owens, B., Ford J., & McCarty, D. (2005). Reducing errors of omission in chronic disease management. Journal of Interprofessional Care, 19(5): 521–522.
• Molfenter, T., Gustafson, D., Kilo, C., Bhattacharya, A., & Olsson J. (2005). Prospective evaluation of a Bayesian Model to predict organizational change, Health Care Management Review, 30(3): 270–279.

2003

• Berry L.L., Seiders K., and Wilder S.S. (2003). Innovations in access to care: A patient-centered approach. Annals of Internal Medicine, 139(7), 568-574. Retrieved from www.annals.org
• Olsson J., Elg, M., & Molfenter, T. (2003). Reflections on transnational transferability of improvement technologies—a comparison of factors for successful change in the United States and northern Europe. Quality Management in Health Care, 12(4): 259–69.
• Petry, Nancy and Bohn, Micheal (2003). Fishbowls and candy bars: Using low-cost incentives to increase treatment retention. NIDA Science & Practice Perspectives, 2(1). Retrieved from www.nida.nih.gov
• Plsek, Paul. (2003). Complexity and the adaption of innovation in healthcare. Commissioned for Accelerating Quality Improvement in Health Care: Strategies to Speed the Diffusion of Evidence-Based Innovations conference, convened by the National Institute for Health Care Management Foundation and the National Committee for Quality Health Care.
• Sirio C.A., Segel K.T., Keyser D.J., Harrison E.I., Lloyd J.C., Weber R.J., Muto C.A., Webster D.G., Pisowicz V., Feinstein K.W. (2003). Pittsburgh regional healthcare initiative: A systems approach for achieving perfect patient care. Health Affairs. 22(5), 157-165. Retrieved from www.healthaffairs.org
• The Indigent Care Institute. (2003, June). Unsuspected eligibilities discovered: Health system nets $38 million by improving enrollment process. Indigent Care Success.

2002

• Ovretveit, J., Bate, P., Cleary, P., Cretin, S., Gustafson, D., McInnes K., McLeod, H., Molfenter, T., Plsek, P., Robert, G., Shortell, S., & Wilson, T. (2002). Quality collaboratives—lessons from research. Quality & Safety in Health Care, 11(4): 345–351.
• Molfenter T., Johnson, P., Gustafson, D., DeVries, K., & Veeramani, R. (2002). Patient Internet services: creating the value-added paradigm. Journal of Healthcare Information Management, 16(4): 73–79.

2001

• Gustafson, D. H., Arroa, N. K., Nelson, E. C., and Boberg, E. W. (2001). Increasing understanding of patient needs during and after hospitalization. Journal On Quality Improvement, 27(2), 81-92. Retrieved from www.jcrinc.com
• Gustafson, D.H., Johnson, P., Molfenter, T., Patton, T., Shaw, B., & Owens, B. (2001). Development and test of a model to predict adherence to a medical regimen. Journal of Pharmacy Technology: 17:198–208.
• Strom, K.L. (2001). Quality improvement interventions: What works? Journal for Healthcare Quality, 23(5), 4-14.

2000

• Weber, V., and Joshi, M. S. (2000). Effecting and leading change in health care organizations. The Joint Commission Journal on Quality Improvement, 26(7), 388-99.

1999 and earlier

• (1999, February). Getting evidence into practice.Effective Health Care, 5(1). Retrieved from www.york.ac.uk
• Beer M., Eisenstat R.A. and Spector B. (1990). Why change programs don't produce change. Harvard Business Review, 68(6), 158-166. Retrieved from harvardbusinessonline.hbsp.harvard.edu
• Berwick, D. M. (1998). Developing and testing changes in delivery of care. Annals of Internal Medicine, 128(8), 651-656. Retrieved from www.annals.org
• Berwick, D. M. (1996). A primer on leading the improvement of systems. British Medical Journal, 312(7031), 619-622.
• Gustafson, D. H. and Schoofs Hundt, A. (1995). Findings of innovation research applied to quality management principles for health care. Health Care Management, 20(2), 16-33. Retrieved from www.pubmedcentral.nih.gov
• Kane, R. L., Bartlett, J., & Potthoff, S. (1994). Integrating an outcomes information system into managed care for substance abuse. Behavioral Healthcare Tomorrow, 3(3), 57-61.
• Keill, P., and Johnson, T. (1994). Optimizing performance through process improvement. Journal of Nursing Care Quality, 9(1), 1-9.
• Parker, S. S., & Vitelli, T. (1997). Health care's quality improvement imperative. World Hospitals and Health Services, 33(2), 28-34.
• Plsek, P. (1999). Innovative thinking for the improvement of medical systems. Annals of Internal Medicine, 131(6), 438-44. Retrieved from www.annals.org
• Potthoff, S. J., Kane, R. L., Bartlett, J., & McKee Schwartz, A. (1994). Developing a managed care clinical information system to assess outcomes of substance abuse treatment. Clinical Performance and Quality Health Care, 2, 148-153.
• Schaffer R.H. and Thomson H. A. (1992). Successful change programs begin with results. Harvard Business Review, 70(1): 81-89. Retrieved from harvardbusinessonline.hbsp.harvard.edu

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