The NIATx CLA is a one-day face-to-face workshop followed by three months of peer networking and support from a NIATx coach. The CLA trains change leaders in the NIATx model of process improvement: a structured, team-based approach to change management for organizations large and small.
Attendees learn how to select a change project, set a project aim, engage senior leaders and staff in the change process, and achieve measurable, sustainable improvements.
Following the CLA face-to-face workshop, participants commit to carrying out a three-month change project. Some project focus area suggestions include:
NIATx believes effective change management is learned through practice and sharing lessons learned with peers. While conducting their projects, CLA participants participate in a technical assistance call with a NIATx Coach and three monthly peer-learning conference calls with change leaders working on similar projects
Past CLA participants have led successful projects to reduce no-shows and wait times for appointments, increase admissions and retention in treatment, reduce 30-day hospital readmissions, improve hand-offs between levels of care, expand services, and many other measurable improvements.
Anyone interested in leading change or improving service delivery in their organization: Senior leaders, managers, supervisors and front-line staff from behavioral healthcare, recovery services, criminal justice, and social services. The CLA provides both beginners and those with some experience in process improvement with the tools to lead change projects and teams within their organization.
At the end of the workshop, participants will be able to:
There is no charge to attend for participants from the Great Lakes Region states. Participants are responsible for their own transportation, meals, and lodging costs.
Jeanne Pulvermacher, Great Lakes ATTC Co-Director at jeanne.pulvermacher@wisc.edu
Scott Gatzke at scott.gatzke@wisc.edu