Opioid Treatment Providers reduce drop out rates and wait times

Submitted by: 05/11/2012 by Maureen Fitzgerald


Nineteen of the 20 provider organizations that participated in the NIATx Opioid Treament Provider Process Improvement Learning Collaborative, Cohort II, convened at the 2012 AATOD National Conference in Las Vegas, April 22. 

Kim Johnson, Project Director, cited these combined results from changes made by participating programs:

  • Dropout rates decreased up to 130%
  • Time to treatment decreased up to 52%
  • Admissions increased up to 38%
  • Attendance increased up to 19%

The participating providers achieved this aims by using the NIATx approach, in some cases using promising practices that emerged from the first OTP Process Improvement Learning Collaborative:

Assign Counselor within 48 Hours of First Treatment 

Establish Attendance Policy

Reward Clients for “In-Reach”

Screen Callers Live on First Call

Use Contingency Management to Collect Client Fees

Use Instant Urine Tests

 Use Motivational Interviewing During Treatment

Visit www.niatx.net for information on upcoming learning collaborative opportunities for opioid treatment providers. 

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