Funding from current payer sources is saturated.
Create new niches by offering new and specialized services.
St. Christopher’s Inn in Garrison, New York generated an additional $1,400,000 in revenue by offering services to unions, halfway houses, and state parolees. They asked referrers what they were looking for and learned, for example, that there was a need for more extensive vocational training programs. They also contracted with a bus company to transport clients living in a halfway house to St. Christopher’s Inn for treatment. See St. Christopher’s Inn case study for further information about the combination of changes that St. Christopher’s Inn made.
Gosnold, Inc. in Falmouth, Massachusetts created a 2-3 week transition program with case management services for clients who left their detox program, but who did not meet public reimbursement criteria. They explored how they might offer the qualities of care and treatment given to indigent patients as services they could offer to individuals with some resources. They can then use underutilized services for a different audience. They talked with Probation Officers and learned that some clients didn’t meet the criteria for intensive treatment, but needed something, such as anger management classes. They offered such classes on a drop in, payas- you-go basis.
Senior Hope Counseling in Albany, New York offers an age-specific treatment program for 50 year olds and older.
Cycle Measure
Number of admissions or other services provided
Data Collection Form
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