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ACTION Campaign II

Webinar Library

Highlights of the NIATx Fee For Service Collaborative with presentations from Levels 1, 2 & 3
Nay Ung, Hilary Pick, and Skip Rosenthal
June 14, 2011

Addiction Resource Center's Experience 2005-2010 - Marketing and Finding/Maximizing Revenue Sources for your Evidence Based Practices
Eric Haram, Twitter - eharam
May 19, 2011

The Impact of Billing and Third Payer Participation on Your Workforce:  Lessons From the Pacesetter Award Process
John Morris, M.S.W. and Wayne Dailey, PhD, The Annapolis Coalition
May 10, 2011

Creative Ways of Maximizing Revenue in Behavioral Health
Darla Gallagher, Senior Vice President-CFO, Jim Evans, Senior Vice President-Planning, Meridian Community Care
April 21, 2011

Improving a TPL* Billing System
John Greenawalt
April 12, 2011

*TPL = Third Party Liability: TPL is the party who pays on behalf of the client. This occurs when the client has contracted with an insurance company to pay for behavioral or medical benefits. The first party is the client; the second party is the clinician / doctor; the third party is the insurance company / payer.

Creating the Behavioral Health Future: What To Do?
Victor Capoccia
March 17, 2011

Empowerment Clinic
Wendy Danicourt and Michael Braxton
March 8, 2011

To Bill or Not to Bill? Find out how two Maine organizations successfully bill third party payers
Patricia Kimball, Wellspring, Bangor, Maine and Laura Shelby, Acadia Family Center, Southwest Harbor, Maine
February 17, 2011

Using the NIATX Billing Guide
Clara Boyden, Manager, Alcohol & Other Drug Services (AOD), County of San Mateo, Behavioral Health & Recovery Services (BHRS), and Don Holloway, Coach, NIATx, Carmel, California
February 08, 2011

The South Dakota Model: Building Sustainability and Reach Into A Conventional ROSC Through Private Sector Engagement
Charlie Day, Co-Founder, FACE IT! SIOUX FALLS, INC.
January 20, 2011

RELATIONSHIPS - An Essential Ingredient to REDUCING READMISSIONS
Tom Mosgaller, Director of Change Management, NIATx, University of Wisconsin-Madison, Randall Ambrosius, Treatment Services Manager, Wood County Unified Services , and Matt Strittmater, Mental Health Recovery Services Manager, La Crosse County Human Services
January 11, 2011

The Role of Emerging Technologies in Addiction Treatment
David Gustafson, Ph.D, Director, Center for Health Enhancement Systems Studies/NIATx and Andrew Isham, MS, Researcher, Center for Health Enhancement Systems Studies
December 16, 2010

Alcohol Screening, Brief Intervention, and Referral to Treatment (SBIRT) in the Workplace: Connecting with the “BIG” EAP Industry Initiative
Eric Goplerud, Ph.D., Department of Health Policy, George Washington University Medical Center
November 18, 2010

Health Care Reform Impact: Incorporating the need to directly enroll clients in health insurance and monitor eligibility into a clinic setting
Lisa Blanchard, MA Program Director- Spectrum Health Systems and Margaret Milani, Director of Reimbursement- Spectrum Health Systems, and Daniel Mumbauer, Executive Director, High Point Treatment Center, New Bedford, MA
November 9, 2010

Medicaid Admissions, Medicaid Collections: Can you do both?
Victor Loo, Asian Counseling & Referral Service, Seattle, WA, Anita Lacey, and Tammy Horne, ACT Tulsa, OK
October 20, 2010

The Future of Funding: Making the Switch to a Fee-For Service Operation
Becky Pasterski, Residential Treatment Manager, Rose Maloney, Accounting Manager and William LaBine, Executive Director, Jackie Nitschke Center, Green Bay, WI
October 12, 2010

From No Shows to Walk Ins
Kevin Lewis K_lewis@swfas.org, Chief Executive Officer, Southwest Florida Addiction Services, Inc.
September 16, 2010

Alcohol & Drug Programs NIATx Project
Richard LaPerriere richard.laperriere@ventura.org, Ventura County, Ventura, CA
September 14, 2010

Shifting the Payment Culture and Processes: Viewing Clients Without Insurance as Valuable Customers
Michele Bissell mbissell@aptfoundation.org and Lynn Madden lmadden@aptfoundation.org, Apt Foundation, New Haven, CT
August 19, 2010

Increasing Revenue Options by Billing Third Party Payors
Kim Johnson kimberly.johnson@chess.wisc.edu, NIATx and David Moore dmoore@fayattecompanies.org, Fayette Companies, Peoria, IL
August 10, 2010

How did Kings County Hospital Increase Admissions & Retention by Decreasing Their No Shows?
Janet Aiyeku Janet.Aiyeku@nychhc.org, Sr. Associate Director, Behavorial Health-Chemical Depepency Services, Kings County Hospital Center, Brooklyn, New York
July 13, 2010

Evaluating the efficacy, effectiveness and efficiency in offering same day service or open access to prospective clients - how did AdCare Hospital do it?
Jane Jolly jjolly@adcare.com, Director of Outpatient Operations and Jack Marhoney jmaroney@adcare.com, Community Service Representative, AdCare Hospital, Worcester, Massachusetts
July 13, 2010

Dorchester County Addictions Program – Client Orientation Video
John Winslow, Program Director, Dorchester County Addictions Program, Cambridge, Maryland, jwinslow@dhmh.state.md.us
June 17, 2010

Increase Gambling Admissions -- A Sure Bet with NIATx
Anne Helene Skinstad, Ph.D PATTC, Janet Zwick, Lead Coach, PATTC, Bob Kersieck, IDPH, Mark Vander Linden IDPH
June 8, 2010

Keys to Implementing An Electronic Behavioral/Mental Health Record - Learning from the Experience of Others.
Nancy Lowndes, Oakwood Clinical Association, Kenosha, Wisconsin, nlowndes@tds.net and JC Carrica, SEMHS, Colorado, jcarrica@semhs.org
May 20, 2010

How did Crossroads for Women Increase Continuation to the Fourth Treatment Session and Strategies for Developing New Projects From Previous Rapid Cycle Projects?
Polly Haight Frawley, Crossroads for Women, Portland, ME and Larry Tyler, Program Director, Outpatient Treatment Services, Wellspring, Bangor, ME
May 11, 2010

What I Learned from a Day at Mosaic: A Behavioral Health Specialist's Introduction to Primary Care
Rick Treleaven, LCSW, Executive Director - BestCare Treatment Services, Redmond, Oregon
April 15, 2010

Innovation in Treatment: How technology can improve your clinical practice
Albert Villapiano, Ed.D, Vice President of Clinical Development, Inflexxion
April 13, 2010

Getting Staff Buy-in for Sustaining Improvements in Difficult Times: The South Carolina Experience
Harry Prim, Management/Prevention Consultant, South Carolina Department of Alcohol and Other Drug Abuse Services
March 18, 2010

Maximizing Staff Productivity and Increase the Occupancy of the Crisis Stabilization Unit
Natalie Andrews, Sinnissippi Centers and Suzanne Evans, Westbrook Health Services
March 9, 2010

Increase Collections from Insurance Companies.
John Greenawalt, Director of Quality Management, TERROS, Phoenix, Arizona and Wendy Danicourt, Access, Managed Care & eServices Director, Operation PAR, Pinellas Park, Florida.
February 18, 2010

Developing a Working Relationship with your Local FQHC
Lorraine Chamberlain, Director of Outpatient Operations, Aroostook Mental Health Center, Caribou, ME
February 9, 2010

Health Care Reform
Tom McLellan, Deputy Director, Office of National Drug Control Policy
January 12, 2010

Preparing for Health Care Reform and Parity through Brief Business Modeling
Patrick Gauthier, Advocates for Human Potential
January 12, 2010

Building Services for Families: A process improvement story of coming to understand the customer from Gosnold, Inc.
Tommie Ann Bower, Gosnold, Falmouth, MA
December 17, 2009

Reducing No Shows to 1st Appointment
John Coffin, Shoreline Behavioral Health Services, Conway, South Carolina and Chrissy Dewerff, Southwest Florida Addiction Services, Fort Meyers, Florida
December 8, 2009

Getting Staff Buy-In for Sustaining Improvements in Difficult Times
Rick Redmond, Acadia Hospital, Bangor, Maine & Lori DuBenske, CHESS/NIATx
November 19, 2009

Getting Staff Buy-In for Change
Elizabeth Strauss & Betta Owens, NIATx Coaches and Bobbi Douglas, STEPS at Liberty Center, Wooster, OH
November 10, 2009

Reducing Wait Times by Reducing Paperwork between Agencies and Levels of Care
Debbie Pantin, Palladia, New York City and Carl Kraeff, DAODAS, South Carolina
October 15, 2009

Reducing Wait Times by Reducing Intake Paperwork
Michaelle Statham, Oklahoma - ODMHSAS and Dr. Brad Williams and Team, Solutions Behavioral Health Inc., Medina, OH
October 13, 2009

Reducing time it takes from when a client in the emergency shelter first requests detoxification to when they are brought onto the detox unit for face to face screening.
Tom Allan, LCSW, LADC, CCS, Executive Director, Milestone Foundation, Inc.
September 17, 2009

Improving Performance in a Dual Diagnosis Program through the NIATx model of Rapid Cycle Process Improvement.
Patricia Emsellem, MS, LADC, Chief Operating Officer, SSTAR & SSTAR of Rhode Island
September 17, 2009

ACTION is just a click away
Don Holloway, PhD
September 8, 2009

The Theory of Waiting Lines: What it means and how applying it can help improve access to treatment in your clinic
Andy Quanbeck, MS, NIATx Researcher
August 20, 2009

Improving Service and Increasing Revenue through Double Scheduling and Reminder Phone Calls
Lynn Madden, CEO, APT Foundation
August 11, 2009

ACTION Campaign II

RELATED RESOURCES

Visit the first ACTION Campaign website

The ACTION Campaign: Social Marketing as a Tool to Change Provider Behavior Add to portal

NIATx Third-party Billing Guide Add to portal

Watch Kim Johnson's introduction to the Action Campaign