Hear from NIATx faculty as they describe the benefits and curriculum of the Business Case Community of Commitment

• What will you take away from the experience?

The NIATx Business Case Community of Commitment offers you a hands-on opportunity to build a business case for process improvement at your agency. This learning collaborative is designed to show you how process improvement:

• Improves your agency's bottom line
• Identifies new opportunities for business growth
• Builds a culture of continuous process improvement
• Gives your agency a strategic advantage in attracting funding
• Maximize revenue while using existing resources

We will help you design a business case that is guaranteed to net the $495.00 Registration Fee or we will send you a refund.

• Community Highlights

NIATx member agencies have found that process improvement really does translate into bottom-line results. The NIATx Business Case Community of Commitment shares the lessons they've learned in an engaging, interactive format, led by expert NIATx coaches Lynn Madden and Andrew Quanbeck.

• Optimal scheduling: why not to over-engineer your scheduling system.
• Staff retention and workforce development: how mature NIATx organizations tie it together.
• Getting ideas from outside the field: what can we learn from leading companies in other industries?
• The future of behavioral health: planning for uncertainty.
• Opportunity to earn 12 CEU credits for completion of the face-to-face workshop.

• Core Elements of the Workshop

• Economic theory: the basics of supply and demand, costs, revenues, etc.
• Gap analysis: learn to assess your own performance vs. market potential
• Rethinking your finances: how risk-averse thinking leads to sub-optimal financial performance
• Strategic advantage: how a customer focus on access and retention provides benefits beyond the bottom line
• Peer networking
• Ongoing feedback and support

• Who Should Attend

• Chief Operating Officers
• Chief Financial Officers
• Executive Directors
• Organizational Change Leaders

There are no Business Case Communities of Commitment currently scheduled.

For information on upcoming Communities of Commitment, please email Amy McIlvaine at amy.mcilvaine@chess.wisc.edu or call at 608-262-5999.

• Lynn Madden

Lynn Madden is CEO of the APT Foundation, a substance abuse treatment and research agency founded by the Yale University Department of Psychiatry. Madden is also an experienced NIATx Process Improvement Coach. Previously, she served as vice president and Chief Operating Officer of the Acadia Hospital in Bangor, Maine. She has more than 25 years of management and service development experience in healthcare, particularly mental health and substance abuse treatment. Her specific interests include leadership development, personal planning models, improving access to treatment services, and tying public policy initiatives to evidence-based practices. Lynn is a diplomate of the American College of Healthcare Executives. She received her master's degree in public administration from the University of Maine, and is an instructor in the department of psychiatry at Yale University.

• Andrew Quanbeck

Andrew Quanbeck, NIATx Researcher, manages the design and evaluation of the STAR-SI and NIATx200 initiatives for NIATx. He has been a leader in developing the business case for process improvement, notably through compilation of the two NIATx Business Case Series and authorship of the academic paper, "Linking Treatment Access and Retention to Financial Performance Among Substance Abuse Providers" (under review).

Before joining NIATx, Quanbeck honed his process improvement skills at Fortune 500 companies. He was the leader of a Harley-Davidson "High Performance Work Team" responsible for implementing process improvement initiatives. He was also a Senior Application Engineer for York International, a leading manufacturer of commercial heating and air conditioning equipment. He holds a master's degree in Industrial and Systems Engineering from the University of Wisconsin-Madison under the mentorship of Dr. David Gustafson.

• Location

Workshops for the Building the Business Case Community will be held at:

       The Pyle Center
       702 Langdon Street
       Madison, WI. 53706
       608-262-1122
       

Information on The Pyle Center, parking and travel information

Information on visiting Madison

• Lodging close to the workshop location

          The Campus Inn (located one block from the workshop location)
          601 Langdon St.
          Madison, WI 53703
          (800) 589-6285
          

          The Double Tree Hotel (located five blocks from the workshop location)
          525 W Johnson St.
          Madison, WI 53703
          (608) 251-5511
          Hilton Family reservations please call (800) 560-7753
          

          The Edgewater (located five blocks from the workshop location)
          666 Wisconsin Ave.
          Madison, WI 53703
          (800) 922-5512
          

          The Madison Concourse Hotel (located eight blocks from the workshop location/hotel shuttle)
          1 W. Dayton St.
          Madison, WI 53703
          (800) 356-8293
          

          Hilton Madison Monona Terrace
          9 E. Wilson St.
          Madison, WI 53703
          (608) 255-5100
          

There are no Business Case Communities of Commitment currently scheduled.

For information on upcoming Communities of Commitment, please email Amy McIlvaine at amy.mcilvaine@chess.wisc.edu or call at 608-262-5999.

• Resources