Designing Feedback Reports

Feedback reports represent another critical component of a pay-for-performance system. These reports should build off the high-quality data infrastructure and also provide meaningful feedback to providers on their progress toward the incentive targets. Involve providers in report design and review to ensure that the reports are meaningful and useful. Establish a schedule for for producing the reports, linked to the incentive payout schedule. For example, the state of Maine provides ongoing feedback reports to providers regarding their progress towards meeting the access and retention goals.

Example Reports